Competencies  Marketing & Sales  CRM 

Customer Relationship Management


We have concentrated our applications and consultancy know-how in the CRM field:

  • CRM processes and systems
    • Selection / design / introduction
    • Optimization (“CRM Performance Check”)
  • CRM applications management
  • CRM change management
  • Call-centre solutions
  • Mobile distribution solutions
  • Market planning and campaign management
  • Lead and opportunity management
  • ...

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Practice Leader Marketing & Sales

Dr. Volker Zeuzem
E-Mail v.zeuzemjnm.com