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Loacker Piloting Innovative Merchandising Solution for the Sales Team
The starting pistol has been fired. The first sales staff are now putting those functions which have been realised to date into
practice under genuine everyday circumstances, contributing valuable input for the rollout and the addition of further contents.
Loacker (market leader for waffle snacks in Italy) is working together with j&m Management Consulting AG to implement the new
CRM software and organisational changes in an evolutionary and
requirement-oriented manner.
As it stands at present, the solution is aimed at providing optimal support for merchandisers, management and customers by
giving them the information they require for their specific merchandising tasks. By using these measures, Loacker
together with agencies and trading part­ners is able to assure that the product range, the sproduct presentation, marketing campaigns
and marketing communication coordinate with each other as well as possible. The new system supports all the involved parties with
consolidated master data and transactional data on a single platform. Information relating to upcoming tasks and deadlines is
communicated proactively and transpar­ency is obtained regarding the current and target situation.
The solution was implemented on the basis of the CRM-software SAP CRM 4.0. Loacker is relying from the outset on an extendible
latest generation platform based on technology with a secure future. With the solution which has been developed, the
internationally successful family business Loacker is taking a further step along the road to improving sales support.
If you would like any further information on the contents of this project, Hans-Peter Vollmer, manager at j&m Management
Consulting AG, will be happy to help. He can be reached at h-p.vollmer@jnm.de or by
telephone on +49 (0) 621 12 47 69 - 0.
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Supply Chain Performance Measurement with SAP Event Manager and BW at Siemens Medical Solutions live
Under the OSIRIS2 project, Siemens Medical Solutions successfully converted the previous solution for tracking and tracing and project
management to the new technological basis of SAP Event Manager in early August 2004. j&m supported this project during the evaluation and
specification phase and acted as a “trusted advisor” during the implementation phase, which was conducted by SAP AG.
j&m has been implementing the appropriate OSIRIS2-logistics reporting (Supply Chain Perform­ance Measurement) on the basis of SAP
Business Warehouse since July 2004.

The aim of the project is to model a flexible and successively upgradeable solution in SAP BW and to fully realise the reporting
specifications stipulated in the specifications sheet. One of the main challenges posed by this project is developing and extending the
necessary extraction mechanisms from the Event Manager.
Two project phases were agreed upon for implementing OSIRIS2-reporting. The first phase focuses on providing selected reporting contents
(“online reports” and “report generator”) immediately after OSIRIS2 goes live. The second phase concentrates on history evaluation and
scorecards (on the basis of sufficient productive data which will be
available by then).
The contents of the first project phase were able to go live successfully at the beginning of October, after a three month implementation
period as planned. Users are now able to compile reports quickly and efficiently according to their own personal requirements and to save
personalised versions of reports. Furthermore, it is now in principle possible for data from the OSIRIS2 system to be linked to data from
other systems, thereby generating more detailed and meaningful analyses.
As history evaluations and business scorecards can only be provided with productive data after the SAP Event Manager has been running for
a certain length of time, the “second” go live is not planned until the end of November.
Thanks to this additional functionality, it will be possible in future to identify and depict all relevant key logistics data relating to
Siemens Corporate Logistics Policy (e.g. throughput times, delivery reliability and delivery quality). Furthermore, specific cause and
effect correlations (e.g. altered deadlines, reasons for change and their effects) can be visualised and analysed.
We will continue to keep you up to date on this project in future. Please feel free to contact either Lars Eickmann (Senior Manager,
j&m Management Consulting AG, l.eickmann@jnm.de) or Karsten Ötschmann (Partner, j&m Management
Consulting AG, k.oetschmann@jnm.de) for any queries relating to
Business Intelligence and
Event Management.
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j&m Management Consulting introduces mySAP SCM at Griesson - de Beukelaer
Griesson - de Beukelaer, one of the leading brand name manufacturers of sweet and savoury snacks in Europe, is currently
standardising its entire IT application base. The heterogenic system landscape, predominantly based on AS/400 and many
decentralised applications, is to be replaced step by step by the SAP industry solution FOODsprint from command ag, a company
based in Ettlingen. Within the framework of this conversion j&m Management Consulting, in its capacity as a partner of command ag,
is responsible for designing and depicting the entire planning processes using mySAP SCM (APO).
By optimising the SCM processes, Griesson - de Beukelaer hopes to benefit from considerable improvements in requirements planning
and stocks planning, optimal efficiency of production, requirement-oriented resource planning and closer ties to A-clients
(collaboration).
Uniform detailed sales and production planning is to be introduced in all three of the Griesson - de Beukelaer locations in Germany.
This covers in particular the following:
- system-supported optimisation of the requirements allocation to the production locations (sourcing)
- cross-plant availability testing (gATP), taking customer-specific best before dates and other batch information into account
- depicting vendor management inventory scenarios
- range planning aimed at optimising stocks and taking rolling sales planning into account.
On 1st September, the project entered into the detailed design stage which is planned to be completed by the end of 2004.
Planning of the next milestones will also be included in the design phase. In order to reduce complexity and the associated risk,
the plan at present is to have two go-live dates following on one after the other for finance and logistics on the one hand and
planning and reporting on the other.
Further information can be obtained from Klaus Ballas, partner at j&m Management Consulting AG, by email at
k.ballas@jnm.de or by telephone on +49 (0) 621 12 47 69 - 0.
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Fujitsu Siemens Computers: Change Management for Order Fulfilment Reengineering
Fujitsu Siemens Computers has optimised their order fulfilment processes within the scope of a comprehensive
corporate supply chain management project. j&m Management Consulting sup­ported the project with professional
change management and ensured that the transition to the altered situation went smoothly for all users.

Experience gathered from previous projects underlined the j&m change management approach and showed that targeted
management of the change processes is a decisive factor for success. It is particularly important and crucial
for the success of a project that all affected staff at all levels are included in the change processes as soon
as possible and that the aims of the project are made clear to them.
Accordingly, j&m was particularly keen to keep the 220 affected users from the various locations in Augsburg,
Munich, Sömmerda and Paderborn up to date regarding the status of the project and the upcoming changes.
Carefully selected key-users who stood out due to their special know-how were available to assist the users with
any questions or suggestions which arose during the entire duration of the project. The users underwent a
comprehensive training programme tailored to their varying individual previous experience and the requirements
posed by their daily duties in time for the go live. The affected members of staff were able to continue their
work in the changed environment without any problems on 11th October 2004.
If you have any questions relating to change management, please contact Helge König by telephone on
+49 (0) 621 12 47 69 - 0 or email at h.koenig@jnm.de.
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Special: A good SCM business case provides quick wins – and pays for itself!
When drawing up an SCM business case the fact that considerable benefits can be obtained by simply making straightforward
improvements to processes or alternations to the existing IT landscape is all too often neglected. The tendency is to concentrate
too soon on the strategic, visionary picture, overlooking obvious and easy to realise potential for making savings.
j&m Management Consulting AG is known for their expertise in the
SCM area, and, based on this, has developed a pragmatic, value-oriented
business case method which goes far beyond merely calculating ROIs.
Possible supply chain potentials are identified as soon as the as-is assessments are carried out, and are evaluated and
prioritised in view of their feasibility. In this way, the realisation of quick wins can be initiated and the relevant savings
made very early, i.e. parallel to the actual business case assessment.
Building on the above, the to-be model (processes, organisation, systems) is drawn up in various stages of maturity, allowing the
benefits to be introduced successively and at the optimal time.
A further essential key to success when calculating the business case is intensive stakeholder management and conveying the
desired quantified business case targets in a continually gaugeable project scorecard,
allowing the benefits to be tracked.
j&m Management Consulting AG supports business case initiatives focussed not only on SCM
but also in all of their other core competencies, e.g. also when
consolidating systems or introducing CRM.
Further information can be obtained from Klaus Ballas, partner at j&m Management Consulting AG, at the email address
k.ballas@jnm.de or by telephone on +49 (0) 621 12 47 69 - 0.
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