Competencies  Manufacturing & Logistics  Quality Management 

Quality Management

You’re good – but you could be even better!

Products of the utmost quality and customer-oriented employees are decisive competitive factors. These are the criteria customers use to judge your company. In view of the increasing comparability of products and greater pricing pressure, quality is playing an ever more important role when differentiating products.

With systematic quality management, your business processes can be organized in the best possible manner, from purchasing to production to sales. As a result, you – and your product – can meet the highest quality requirements.

J&M can assist you in the area of quality management with innovative consulting concepts. By implementing suitable IT tools, we can offer you a complete range of services from strategy consulting to QM process analysis to the automating of business processes (batch management, specification management, quality inspection and the issuing of quality certificates).


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Benefits of Integrated Quality Management

Profit from the advantages of systematically aiming for the highest quality with your products and business processes – we at J&M can assist you in realizing your objectives with our expertise and consistent project management.
  • Increased efficiency due to increasingly automated processes.
  • Increased efficiency by using existing resources as well as possible.
  • Lasting improvement in image thanks to increased customer satisfaction.
  • Greater customer satisfaction due to increased quality of products.
  • Increased competitiveness by exploiting potential for lowering prices and increased customer loyalty.

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Management Consulting

  • Development of a QM strategy
    In order to guarantee quality along the entire length of the value chain, J&M works together with the customers to develop a quality management strategy. This is guided entirely by your company strategy and business model.
  • Business case
    J&M uses the business case to evaluate the benefits and costs of the QM project. The individual procedures for implementing the QM measures are adjusted according to the specific situation within the customer’s company.
  • Potential analysis
    Processes are analysed and potential for improvement assessed on the basis of key performance indicators (KPI’s) using the Enabler-KPI-Value® network method. This method offers your company specific indications as to how your processes may be optimised.

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IT-Consulting

  • IT and process design
    IT and process design entails, inter alia, core data analysis, the integration concept and the master data concept. Furthermore, J&M can assess the validity of individual processes by creating prototypes of them.
  • Implementation
    J&M customizes solutions for customers by adapting the IT tools to the customer's processes. In addition, J&M develops additional quality management functions along the process chain. The validity of the processes and the IT systems is checked meticulously before going live.
  • Going-live and rollout
    J&M controls the benefits of the implemented processes and systems during the rollout with the KPI's determined using the Enabler-KPI-Value® network method.

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